Outsource Accelerator Podcast With Derek Gallimore

  • Autor: Vários
  • Narrador: Vários
  • Editor: Podcast
  • Duración: 68:58:38
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Sinopsis

Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.

Episodios

  • OA 472: An Operations Manager’s Perspective of Outsourcing - With Derline Perez of SixEleven BPO

    11/01/2024 Duración: 31min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/472   SixEleven BPO In this week's podcast episode, Derek Gallimore spoke to Derline Perez.  Derline is an Operations Manager at SixEleven BPO, an outsourcing firm based in Davao, Philippines. The conversation begins with a focus on back-office operations and how it contribute to business success in the outsourcing industry. They also explore the benefits of such operations and their increasing significance in the outsourcing landscape.   References: W: https://www.sixelevenbpo.com/   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The

  • OA 471: High-Touch Offshore Staffing Model - with Dom Procter of Outsourced Staff

    04/01/2024 Duración: 41min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/471   Outsourced Staff In this year's first episode of Outsource Accelerator podcast, Derek Gallimore spoke to Dom Procter. Dom is the CEO and Founder of Outsourced Staff, a BPO company based in Australia.  The conversation delved into developing an outsourcing firm and Dom's extensive experience in the business. Additionally, they explored Dom's keen interest in automation and AI.   References: LI: https://www.linkedin.com/in/domprocter/ E: dom@outsourcestaff.com.au   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We

  • OA 470: Call Center Expansion Amidst AI Revolution - with Mark Shapiro of Select VoiceCom

    21/12/2023 Duración: 35min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/470   Select VoiceCom In this week's podcast episode, Derek Gallimore spoke to Mark Shapiro. Mark is the CEO and Founder of Executive Boutique Call Center and Select VoiceComm (SVC).  The conversation explored Executive Boutique Call Center's rebranding to Select VoiceComm, the company’s expansion to Davao, and AI's impact on the call center industry.   References: W:  https://ebcallcenter.com/ E: https://www.linkedin.com/in/mark-alan-shapiro/   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this revi

  • OA 469: Bangladesh’s Booming Outsourcing Industry - with BACCO President Wahid Sharif

    14/12/2023 Duración: 40min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/469   BACCO In this week's podcast episode, Derek Gallimore spoke to Wahid Sharif. He is the President of the Bangladesh Association of Contact Centers and Outsourcing (BACCO). The conversation explored the Bangladeshi outsourcing industry's evolution over the past 10 to 15 years and its growth and development.    References: W: https://bacco.org.bd/ E: president@bacco.org.bd   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in t

  • OA 468: Interview with Derek: Outsourcing, Ethics, Africa & Opportunity - with Valerie Bowden of CRDLE.com

    07/12/2023 Duración: 36min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/468   CRDLE.com In this week's episode, Derek Gallimore joined Valerie Bowden for her podcast "What I Didn't Know About Africa." Valerie is the CEO and founder of CRDLE. CRDLE is a firm that connects African talent to global businesses, focusing on outsourcing staffing. The episode explored Derek's insights on outsourcing opportunities, especially in developing countries in the continent.   References: LI: https://ph.linkedin.com/in/derek-gallimore E: info@outsourceaccelerator.com   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The To

  • OA 467: Full-Time & By-The-Hour BPO Solutions - with Natcho Angelo of Kuubiik.

    30/11/2023 Duración: 38min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/467   Kuubiik In this week's podcast episode, Derek Gallimore spoke to Natcho Angelo, the Co-Founder and CEO of Kuubiik. Kuubiik is an outsourcing company that provides full-time and hourly staffing solutions with a remote global workforce. The discussion covered Kuubiik's unique approach in the offshoring market and how it differs from traditional models.   References: Web: https://kuubiik.com/   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsou

  • OA 466: Remote Pioneer Takes Outsourcing to Mid-Market America - with Catherine vanVonno of 20Four7VA

    23/11/2023 Duración: 42min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/466   20Four7VA In this podcast episode, Derek Gallimore talked with Catherine vanVonno, the President and CEO of 20Four7VA. 20Four7VA is a US-based virtual assistant services company. Their virtual assistants can be hired for tasks like bookkeeping, content creation, and marketing, among others. Derek and Catherine discussed US businesses’ perception of offshore staffing, and the adoption of this strategy among small businesses.   References: Web: https://www.20four7va.com FB: https://www.facebook.com/20four7VA LI: http://www.linkedin.com/company/20four7va   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can

  • OA 465: Mastering Culture Across Six Countries - with Spencer Cannon of Buwelo

    16/11/2023 Duración: 41min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/465   Buwelo Spencer Cannon is the Vice President of Growth and Partnerships at Buwelo. Buwelo is committed to being the best in the CX business and strongly emphasizes company culture. In this podcast episode, Derek Gallimore and Spencer Cannon discussed the complexities of running a company with a diverse workforce across different nations.    References: Email: spencercannon@buwelo.com LI: https://www.linkedin.com/in/spencercannon/   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the

  • OA 464: Technology Meets Staff Outsourcing - with Piash Alam of Wing Assistant

    09/11/2023 Duración: 42min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/464   Wing Assistant In this podcast episode, Derek Gallimore spoke to Piash Alam, the marketing vice president of Wing Assistant. Wing Assistant has experienced significant growth in the past seven months and is actively embracing the AI revolution.  Piash discusses their company's approach to AI and commitment to creating new tools and services that empower clients to develop their businesses rather than simply offering staffing solutions.   References: Web: https://wingassistant.com/ Email: piash@getwingapp.com   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation

  • OA 463: High-Performance Offshore Staff - with Dan Roggenkamp of Set Up My Offshore

    02/11/2023 Duración: 46min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/463   Set Up My Offshore In this podcast episode, Derek Gallimore spoke with Dan Roggenkamp, the co-founder and director of Set Up My Offshore, which assists Australian businesses in establishing their offshore operations, primarily in the Philippines. The episode explored Dan's expertise and its application to the outsourcing industry.   References: Web: https://setupmyoffshore.com.au/ Email: dan@setupmyoffshore.com.au    Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable

  • OA 462: Nearshore LatAm IT Developers from Colombia – with Paula Tellez of BetterWay Devs

    26/10/2023 Duración: 41min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/462   BetterWay Devs In this podcast episode, Derek Gallimore spoke to Paula Tellez, the Marketing and Sales Lead at BetterWay Devs, a Colombia-based company.  BetterWay Devs specializes in IT development and other technical roles, strongly emphasizing nearshoring to the U.S. They primarily recruit their staff from Colombia, Peru, and Brazil.   References: Web: https://www.betterway.dev/ Email: ptellez@betterway.dev   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Bu

  • OA 461: From Upwork Freelancer to Employer of 350 Staff - with Harold Rey Ladaran of SPLACE BPO

    19/10/2023 Duración: 37min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/461   SPLACE BPO In this podcast episode, Derek Gallimore spoke with Harold Ray Ladaran, the CEO and Founder of SPLACE BPO, based in Davao City, Philippines. Harold started his journey from working in a call center. SPLACE is now expected to reach 500 headcount by the end of the year.    References: Web: https://splacebpo.com/ LI: https://www.linkedin.com/company/splacedavao FB: https://www.facebook.com/SPLACEDVO Upwork: https://www.upwork.com/o/companies/~0105f0f0abb35cedab/   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40

  • OA 460: Leading Egypt’s Big Outsourcing Opportunity with Rasha Ezz Eldin of Xceed

    12/10/2023 Duración: 38min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/460   Xceed In this podcast episode, Derek Gallimore talks to Rasha Ezz Eldin, the sales and marketing director at Xceed, a company based in Egypt with facilities in Mauritius and Morocco.  Derek and Rasha discussed the demand for Arabic language services, the role of AI and automation in the outsourcing industry, and Xceed's impressive growth.   References: Web: https://www.xceedcc.com LI: https://www.linkedin.com/in/rasha-ezz-8521092/   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of t

  • OA 459: Optimizing the Virtual Assistant Model - with Barbara Turley of The Virtual Hub

    05/10/2023 Duración: 50min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/459 The Virtual Hub In this podcast episode, Derek Gallimore welcomes Barbara Turley, the founder and CEO of The Virtual Hub, an outsourcing firm specializing in virtual assistants.  Barbara's approach to running her firm sets her apart from others in the industry, with a unique system for recruiting, onboarding, and training virtual assistants before deploying them to clients.   References: Web: https://www.thevirtualhub.com LI: https://www.linkedin.com/in/barbara-turley/   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPO

  • OA 458: Businesss Process Innovation (BPI) - with Rain Abueg of iCXeed

    28/09/2023 Duración: 44min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/458   iCXeed In this week's episode, Derek Gallimore talks with Rain Abueg, the co-founder and Chief Culture Officer of iCXeed. iCXeed is a customer experience outsourcing firm located in the Philippines. Rain's discussess how their "work from anywhere" approach underscores their unique company philosophy and its role in shaping their organizational culture.   References: FB: https://www.facebook.com/iCXeed LI: https://www.linkedin.com/company/icxeed/ IG: https://www.instagram.com/icxeedlife/     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outs

  • OA 457: Understanding IT Engineering Outsourcing - with Alejandro Oses of Rootstack

    21/09/2023 Duración: 35min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/457   Rootstack In this podcast episode, Derek Gallimore welcomes Alejandro Oses – the CEO of Rootstack, an IT engineering outsourcing firm based in Panama. They discuss various aspects of IT outsourcing, including how to choose the right IT service provider, client engagement in IT outsourcing, and what is the better choice for hiring staff is it individual or teams.   References: W: https://rootstack.com/en LI: https://www.linkedin.com/in/alejandrooses/   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compil

  • OA 456: Scaling Location-Independent CX Expertise - with Alex Holmes of Influx.com

    14/09/2023 Duración: 44min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/456   Influx.com For this week's episode, Derek delves into the intricacies of the CX industry through the lens of Alex Holmes, the Chief Growth Officer of Influx.com.   References: E: alex.holmes@influx.com LI: https://www.linkedin.com/in/mralexholmes/   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing

  • OA 455: Scaling The Gig Economy For Enterprise Contact Solutions - with Courtney Meyers of Omni Interactions

    07/09/2023 Duración: 43min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/455   Omni Interactions In this episode, Derek has a conversation with Courtney Meyers, co-CEO of Omni Interactions — a CX outsourcing provider based in CO, USA. They discuss how Omni Interactions utilizes the gig economy model, how gig workers can go beyond customer support, and the future of gig work.   References: Web: https://omniinteractions.com/ E: courtney.meyers@oiteam.com   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies

  • OA 454: AI Enhanced Outsourcing Solutions - with Indu Badlani of Staffing Expert

    31/08/2023 Duración: 22min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/454   Staffing Expert Derek speaks with Indu Badlani, the CEO of Staffing Expert, a BPO firm based in New York. They discuss Staffing Expert’s business, the strength of the Filipino talent pool, and empowering an AI-enabled workforce toward global collaboration.    References: Web: https://www.staffingexpert.com/ LI: https://www.linkedin.com/in/indu-badlani-b8408025/ E: indu@staffingexpert.com   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourc

  • OA 453: Business Coaching, Building Strong Processes & Offshoring - with Gene Bohensky of Archers Contact Solutions

    24/08/2023 Duración: 55min

    Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/453   Archers Contact Solutions This week Derek talks to Gene Bohensky, the chief executive officer of Archers Contact Solutions. During their 48-minute conversation, Derek and Gene delve into business coaching and its efficacy in addressing individual business requirements. Additionally, their discussion encompasses the realm of Philippine outsourcing, highlighting the exceptional skills and work ethic demonstrated by Filipino professionals.   References: Web:  http://archerscontactsolutions.com/ E: gene@archerscontactsolutions.com   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your co

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