Agency Intelligence

In this episode, Emma Roloff, co-founder of Roloff Consulting, joins the podcast to discuss digital literacy and the challenges and opportunities in the insurance industry. Emma emphasizes the importance of understanding key technologies such as AI, cloud computing, and IoT. She also highlights the need for CEOs to focus on people and process when undergoing digital transformation. Emma shares insights on selling and buying differently, with a focus on education-focused sales and the shift towards online research and self-education by buyers. Overall, Emma emphasizes the importance of a holistic approach to technology adoption and the need for vendors to prioritize customer success. The conversation explores the impact of short-form video on search and trust and the importance of showing up where buyers are. Ultimately, the conversation emphasizes the significance of people and relationships in the insurance industry.

In this episode, James talks with Jackson Fregeau, CEO of Quandri. To learn more about Quandri, visit https://www.quandri.io. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Jackson's background and the founding story of Quandri The disruptive potential of generative AI in various industries Challenges of integrating AI into traditional business models The role of data in enhancing business operations The importance of balancing work and personal life as an entrepreneur How Quandri leverages RPA and OCR technology for agency automation Future opportunities and trends in AI and automation for businesses

This episode of "Talkin' Tech" with Danny Lawrence on the MVP Podcast! Co-Host Danny Lawrence sits down with Nick Aube, founder of Producer Systems. Nick shares his insights and experiences in the commercial insurance space. Discussing the importance of technology in improving client experiences, streamlining sales processes, and using broker-of-record (BOR) agreements effectively. Emphasizing the need for agencies to adopt modern technology and strategies to enhance efficiency and client satisfaction. Episode Highlights: Understanding the Broker of Record (BOR) and its impact on the insurance industry The role of technology in enhancing client experiences during the quoting process Importance of creating efficient sales processes through technological integration Challenges and solutions in adopting new technologies in the insurance sector Strategies for improving client satisfaction and engagement Future trends in technology adoption within the insurance industry The relationship between client nee

How can you turn part-time clients into full-time profits for your insurance agency? Brent Kelly shares the strategies that can transform your business model, boost your profitability, and secure your agency's future in this episode which continues our Good Results series with Trap #4 Part-Time Clients. Understand the critical importance of transitioning part-time clients to full-time status for your agency's sustainability. We'll explore strategic client engagement techniques that not only improve client satisfaction and loyalty but also enhance your agency's profitability and market competitiveness. To learn more about our programs for growth-minded agencies, visit www.sitkins.com or schedule your free agency assessment at www.sitkins.com/bookacall

I know, I know. This is a different kind of episode than you're used to. But, it just might be one that changes your life for the better!  In this throwback episode of the Millionaire Insurance Producer podcast, host Charles Specht will begin teaching you about how to exit the "rat race" of selling insurance policies and -- instead -- become a wholly independent, fee-based insurance consultant where you will likely make between $100,000 - $350,000 in personal "take home" income every single year. I've created an exclusive group with assigned territories and this is available for both P&C agents as well as EB agents. If you're interested in that, keep listening. If you're VERY INTERESTED in it and want to learn more, send me an email by first visiting my website at: www.constructiverisk.com Episode Highlights: Charles shares that he is making a pivot in his business by creating a network of insurance consultants who are hired by insurance buyers to provide unbiased advice for a flat fee. (2:41) Charles di

In this episode, host Tom Reid and his colleagues Steve Earle, Adam Mitchell, and Jeff Roy are joined by Carey Wallace, founder of Agency Focus. The episode focuses on key performance indicators (KPIs), metric tracking, the impact of compensation structure, and the efficiency of Canadian brokerages. Carey shares insights from her experience as a fractional CFO and consultant for independent insurance agents, highlighting the importance of growth, profitability, and customer retention in agency performance. The conversation covers various topics related to the insurance industry, including data entry and technology, specialization, differences between personal lines and commercial lines, revenue metrics and contingencies, growth and profitability in 2023, inflation and premiums, challenges with contingencies and carrier relationships, leading and lagging indicators, and the importance of knowing your numbers.

In this episode, James talks with Ty Harris, Co-Founder and CEO of Openly. To learn more about Openly, visit https://www.openly.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Overview of Openly's growth from startup to major player in the insurance industry Expansion into new states and increase in agency partnerships Adapting business strategies to deal with rising industry costs and catastrophic events The role of technology in managing and scaling insurance operations Effective leadership and maintaining company culture in a fully remote environment Navigating through the complexities of the insurance market during economic downturns Strategic decisions in response

In this episode of Front Cover: A Rough Notes Podcast on the Agency Intelligence Podcast Network, Jason Cass sits down with Nancy Mendizabal and David Brush, Agency Principals of Apple Valley Insurance the agency featured on the August 2024 front cover of Rough Notes Magazine.  Key Topics: Impact of a past feature article in Rough Notes 20 years ago Detailed strategies for recruitment emphasizing cultural fit and employee satisfaction Discussion on the critical role of happiness and culture alignment in hiring processes Overview of leadership role evolution and its influence on agency operations Techniques for maintaining a positive and productive agency culture Future goals for the agency and the strategic initiatives planned to achieve them Reach out to: Nancy Mendizabal David Brush Jason Cass Visit Website: Apple Valley Insurance Rough Notes Magazine Episode Sponsors: This episode is brought to you by The McGowen Companies. For more information about all their insurance products, visi

I have a confession to make: I firmly believe insurance agents are prospecting all wrong. And, it is not only costing them thousands of dollars every year in new business commission, but they are losing literal weeks (months?) of their lives in the process. But, I also have some good news as well. The good news is that you can be happier as a producer, more successful, get more hours of your life back, and win more frequently. It all boils down to prospecting the low-hanging fruit. In this episode, I (Charles Specht) will tell you what the low-hanging fruit is and also how you can win it! Key Topics: Introduction of "low-hanging fruit" in insurance sales Analogy of picking ripe figs to explain targeting easy opportunities Importance of using the Broker of Record (BOR) letter in acquiring new clients Techniques for identifying and capitalizing on straightforward sales opportunities Discussion on the mindset needed for low-effort, high-return sales approaches Insights into streamlining the sales process

In this episode of "Talkin' Tech" with Danny Lawrence on the MVP Podcast! Co-Host Danny Lawrence sits down with Nick Vitali, Co-Owner & Vice President at All About Insurance. Nick discusses how they overcame the challenges of manual, error-prone sales reporting by implementing Agency Zoom. This solution provided real-time reporting and sales tracking, perfectly aligning with the agency's culture of celebrating wins and achieving sales goals. Episode Highlights: Transition from captive to independent agency technology Challenges of integrating new technologies that don't mesh well The shift from Agency Matrix to AMS 360 and the initial loss of crucial KPIs and sales reporting Adoption of Agency Zoom for enhanced, real-time sales reporting and cultural engagement The importance of professional onboarding and training for new technology Agency Zoom's role in improving customer interactions and automating communication The broader impact of technology on enhancing business processes and staff involvement

What percentage of your time is spent in sales-related activities? In this episode, Brent Kelly continues the Good Results Traps with Trap #3 - Having Part-Time Producers. Learn the culture and skills needed to turn your sales team into full-time producers and watch your revenues grow. If you're ready to learn more about our programs for growth-minded agencies, visit www.sitkins.com/bookacall There's more Good Results traps ahead, don't let your agency fall into one!

In this episode of the "Stuff About Money" podcast, host Erik Garcia, CFP®, BFA, ChFC®, welcomes Carey Wallace, a Fractional CFO for independent insurance agency owners. They explore the crucial role of a Household CFO and discuss how the financial strategies Carey uses in her professional life can be adapted for managing household finances. Carey shares her expertise on topics such as the power of compound interest, the differences between business and personal financial management, and the emotional aspects of personal finance. Join Erik and Carey as they offer practical advice and strategies to improve your financial literacy and stability, whether you're a business owner or simply looking to better manage your household budget. This episode is packed with valuable insights to help you create effective financial plans, balance your budget, and make informed decisions to secure your financial future. Don’t miss this opportunity to learn from Carey's wealth of experience and knowledge. Episode Highlights:

What if you could win 12-15 signed Broker of Record Letters from your prospects in the next six months? How profitable would that be for you? Well, that's what one of my "12X Commission Mastermind" members accomplished for his agency in just the first six months of 2023, and since becoming a Mastermind member now only a total of seven (7) months ago.  In this throwback episode of the Millionaire Insurance Producer podcast, my guest is Illinois-based agency owner Ryan Cox and he shares what he's doing to prospect, to set appointments, and to win new business via BOR. And ... if you're interested in learning more about the "12X Commission Mastermind" then visit either www.12X.Club or go directly to: https://permissiongroup.com/mastermind/ Episode Highlights: Ryan discusses his involvement in the management of employee benefit plans and medical insurance for small and midsize businesses. (2:19) Ryan shares what led him to shift his attention to the Denver area and what made it so successful. (4:31) Ryan me

In this episode, the DIPP crew discuss benchmarking in the insurance industry with IBAO COO Brett Boadway. They cover topics such as metrics for sales, measuring efficiency, customer sentiment, and colleague satisfaction. The conversation explores various metrics used in the insurance industry and how they are measured. Key criteria include employee satisfaction, carrier relationships, transaction costs, tools and systems for measurement, lagging vs leading metrics, and understanding good metrics. The conversation explores the importance of benchmarking and increasing participation in benchmarking programs. It discusses the challenges in getting brokers to participate and the current participation numbers. The potential for expanding benchmarking nationwide is also considered. The benefits of benchmarking and collaboration are highlighted, emphasizing the value of comparing data and staying ahead of industry trends. The conversation concludes with a call to action for brokers and insurance company personnel

In this "Greatest Hits" episode, originally aired on January 6th, 2023, James welcomes Bradley Flowers and Scott Howell, co-hosts of the Insurance Guys Podcast. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Episode Highlights: Bradley discusses The Insurance Guys Podcast, how it got started, and what the podcast's hook is. (6:04) Bradley believes that people should create content around their passions, and that podcasting is a great way to do it. (9:51) Scott and Bradley explain that consistency is the key to having more than 300 episodes and that skipping an episode for a week is a good litmus test to see how many people are waiting for that show to drop. (13:29) Bradley mentions that

How do you set a new producer or insurance advisor up for success? From selecting a training program, developing internal processes to align the team, and understanding your target market, bringing on new agents or advisors can be difficult. It's a competitive market – and every independent agency is different. Colby Allen, a financial consultant and analyst at AgencyFocus, helps independent insurance agency owners understand the value of their agency. He joins us today to discuss which milestones your new producers should be hitting and how you can develop a plan to get them there. Enjoy the episode! Episode Links: Ellerbrock-Norris: https://www.ellerbrock-norris.com Ellerbrock-Norris Wealth Strategies: https://www.ellerbrock-norris-ws.com AgencyFocus: https://agency-focus.com LAUNCH: https://getlaunch.io/ Elliot Bassett: https://www.linkedin.com/in/elliot-bassett-aip-cpcu-84499515 Colby Allen: https://www.linkedin.com/in/colbytallen This episode is sponsored by LAUNCH. In the world of insurance, indepe

In this episode of Power Women In Insurance, Teresa Kitchens sits down with Kaleigha Moore Fitch, Agency Owner of 212 Insurance Group. Kaleigha and Teresa about how she has built her agency through authenticity with her community, involvement and by being transparent about her challenges. Key Topics: The importance of authenticity in professional and personal interactions Navigating life and business with empathy and understanding The significance of support systems in dealing with personal challenges Personal stories of overcoming adversity through resilience and support Insights into the dynamics of communication and relationship-building in business The role of personal experiences in shaping professional practices Connect with: Kaleigha Moore Fitch Teresa Kitchens Visit Websites: 212 Insurance Group Sterling Insurance Group Produced by: PodSquad.fm

What is your agency's set offense? Can you clearly articulate the differences of your agency versus everybody else? Are your pipelines overflowing? If any of those answers are no, you may be falling into Good Results Trap #2, which we cover on today's Agent Leader podcast. In this episode, Brent Kelly continues the Good Results Traps 7-part series by covering the “trap” of doing good despite having No Unique Sales Approach. Visit www.sitkins.com/bookacall to Schedule your Free Agency Assessment Episode highlights: 3:50 Brent talks about how 2023 was a record breaking year in organic growth percentage across the board as reported by Reagan Consulting. 6:36 Brent warns that when good results are coming easy, we often forget about what's possible for our agency. Four Areas in Trap #2 to Consider: 6:50 Commodity-based Selling rather than being a trusted advisor 10:15 Not knowing or unable to define your points of differentiation. 12:27 Having pipelines that aren’t full of ideal clients 19:50 Having low referr

Are you a crusty old insurance agent who hates BORs? If you are, then, goodbye. (I doubt you'd be reading this anyway if you were). However ... If you're a savvy, hungry, passionate insurance agent who wants to win and not lose, then today's topic is for you.  In this throwback episode of the Millionaire Insurance Producer podcast, host Charles Specht will explain to you why going after the BOR makes more sense than offering quotes, but also why there is nothing wrong with quoting... so long as you're being wise about getting what you want out of the relationship. And, if you're interested in leveling up your sales game, visit www.12x.club and consider joining the 12X Commission Mastermind to learn how to build a $1,000,000 or more Book of Business through a signed Broker of Record Letters. Episode Highlights: Charles discusses the importance of both quoting and pursuing the Broker of Record letter in the insurance industry. (3:38) Charles explains that when presenting quotes, insurance producers must foc

The DIPP crew explore the evolution of contingent profit sharing commissions (CPCs) in the insurance industry, as well as the factors that affect CPCs, such as loss ratio and retention, and the challenges brokers face in managing CPCs. They also explore the role of brokers in fraud prevention and the importance of data accuracy. The conversation highlights the impact of external factors, such as weather patterns and regulations, on CPCs. The participants discuss the need to reevaluate CPCs for the future and find ways to incentivize desired behaviors. They also touch on the changing landscape of insurance and the challenges brokers face in navigating the current environment. The conversation explores various challenges and considerations in the insurance industry, particularly related to property insurance rates, moving portfolios, penalties for insurers, contingent profit commissions (CPCs), challenges for smaller brokers, the trade-off between CPCs and efficiency, causes of insurer profitability issues and