Bai Banking Strategies
9.02: Credit unions, community banks and the path to frictionless customer service
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:15:29
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Sinopsis
Especially in the wake of relaxed regulation, community banks have leverage to make their customer experiences better. Joe Salesky, the CEO at CRMNEXT Inc., discusses how the marriage of technology and proactivity can help banks deliver frictionless experiences.