Bai Banking Strategies
12.01: Mastering the digital-physical mix
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:15:46
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Sinopsis
Making consumer bank strategy stick ranks among the hottest topics in financial services today. But to get there, financial institutions must figure out how to balance a host of channels, from branches to call centers to mobile and its next wave. Ben Hopper of First Tennessee Bank shares his insights on achieving the optimal digital-physical combination to benefit customers and bolster banks in 2019.