Bai Banking Strategies
20.06 - Chat banking: Meeting customers where they are
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:20:21
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Sinopsis
When a bank or credit union considers where to open a branch, it looks for a good location to connect with customers. The same line of thinking works for digital banking, says Hannes Van Rensburg. chief commercial officer at Clickatell. A good location, he says, is in messaging apps.