Bai Banking Strategies
23.05 - Taking a digital path to a compelling CX
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:20:37
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Sinopsis
Banking customers want speed, convenience and ease of use. They also want customized experiences that address their specific needs. Chris Stanley from Moody’s Analytics joins us to discuss what goes into creating this kind of personalized customer experience as banking goes ever more digital.
