The Leadership Japan Series By Dale Carnegie Training Japan

Hey Donald Trump, Try “Winning Friends and Influencing People” Instead   Donald Trump’s phone call with Malcolm Turnbull, Australia’s Prime Minister was major news. The tastier parts of that conversation were leaked from the American side, but the style and language reported seems to be in keeping with Donald Trump’s style, so they are probably true. Did he have to take such an aggressive approach with Malcolm? Could he have dealt with his concerns over bringing people into the US in a different way?   The issue here is Trump doesn’t want to honour the people swap agreement previously made between Obama and Turnbull. His choice to criticise Turnbull over the phone was a poor one. Dale Carnegie came up with 30 Human Relations Principles and Donald Trump would do much better, if he followed them. As Dale Carnegie noted, you get more cooperation with honey than vinegar.   Principle number one is “don’t criticise, condemn or complain”. The thinking behind this principle is to take into account human psychology. W