The Leadership Japan Series By Dale Carnegie Training Japan

Twelve Steps To A Win-Win Conflict Resolution (Part 2)   Conflict is with us everywhere, everyday.   That is the nature of the human condition. We have different desires and thinking. Some conflicts can be very low level and minor and we continue to cruise through the day. In other cases however, it becomes a lot more problematic.   In any organization, when the machine is fighting against itself, progress becomes suspended. Instead of concentrating on beating the other guy, we have suddenly become locked into an internal battle against ourselves. In large firms these can be driven by strong personalities thrusting themselves forward to get to the top. They bring their divisions with them into the fight and a lot of energy and time is wasted dropping large rocks on our own feet!   We need to see the bigger picture here and look for how we can marshal our strength, access the diversity in our ranks and maximize the creative possibilities rather than concentrating on the battling within our own ranks.   In Part