The Leadership Japan Series By Dale Carnegie Training Japan

As The Leader, Never Assume In Japan   Leaders are busy people. Processes become established and we assume they are working properly.  You are sent in to run the Japan operation and or you join a new company here and you are faced with major tasks, like raising the revenues  or reducing costs or expanding market share or all three.  These tend to be the big chunks of work which command all of your attention.  Because these are usually not start-up operations, there are existing methods for the functions of the business.  Over time, you start to play around with how the business is run, introducing innovations or making changes.  Time moves on and you assume that these changes are part and parcel of the standard operation procedure for the business.  In Japan, assume nothing.   When we take over and concentrate on the key KPIs we have been given, we don’t have a lot of time to dig down too deeply on the operations component.  This is a mistake, because there are bound to be inefficiencies, anti-client structur