The Leadership Japan Series By Dale Carnegie Training Japan

In any organisation we are going to have our A, B and C players.  Hopefully no D players but if you do, then commiserations.  The Pareto Principle tells us that 20% of our team will produce 80% of the results.  Quite straightforward.  Why don’t we just fire the 80% and keeping adding to the 20%.  Well mathematically it doesn't work and also practically it is problematic.  If you have very deep pockets and you can hire the best, then go for it. The rest of us are just hellbent on making payroll.  We do our best to hire well, but after the probation period has ended, certain things become apparent. As Warren Buffet famously observed, once the tide goes out you can see who was skinny dipping.  In a properly functioning labour market, the poorer performers, could be terminated and replaced.  This is where Japan makes the whole premise more interesting. Covid-19 has crushed the hospitality and tourism industries, so there are a lot of people available on the market for that type of work.  Some other industries hav