Authors

Joined on the show today by Denyse Drummond-Dunn. She is founder and president of C3Centricity, and the author of a new book called Winning Customer Centricity: Whether you’re starting a new company, seeking to turn around one that’s underperforming, or working to build upon a solid foundation, Winning Customer Centricity will help you to put […] The post The art of customer centricity appeared first on .