Modern Athenas

MODERN ATHENAS Episode 32: Service with a Smile / The Theater of Waiting

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Sinopsis

Debra Ginsberg knows most everyone assumes that if you are a waitress or waiter you are just passing through before you move onto a real career. But as Debra tells us in her book, waiting, being a waitress is a career. From details of a restaurant's nightly theatre, to personal moments of victory, and everything in between, Debra takes us into the world of the kitchen, the wait staff, management, and of course, the customer. INDEX0:00 Intro and Background of the Book1:37 The Tip7:33 Structure of the Kitchen12:27 Waiting as a Profession19:32 Mentors: Belinda24:02 Relationship with the Chef27:46 Customer Service33:35 The Theater of Waiting39:50 Debra’s Son, Blaze44:31 Out of Context48:43 Burnout53:17 Debra Walks Away58:16 Final Thoughts and Next EpisodeVisit www.modernathenas.com for links to all episodes. Subscribe to our podcast on iTunes, Stitcher, Google Play or YouTube. Send us feedback or leave a review! Thanks for listening.Follow us on Twitter/Facebook @modernathenasFol