China Paradigms

99: Meet the founder of the iconic 17 year old restaurant in Shanghai’s ex - French concession

Informações:

Sinopsis

Matthieu David interviews Cotton Ding, Owner at Cottons restaurant and bar. The restaurant business is a tough business. That’s especially true in China and more so if we are talking about the last few months when people were under strict restrictions to socialize due to the coronavirus outbreak. How has Cotton Ding managed to stay in the industry for 17 years, what threats did her business face and what type of management does she promote? Let’s find out in this new China Paradigm podcast. 0:15 Guest introduction 2:58 Cottons - a brief history 4:28 Cotton Ding’s professional history 9:13 Size and scope of business 11:08 The cost of doing business – managing rent and business hours 16:20 Cottons team cost structure 19:26 Managing the everyday inventory needs and inspiring people 27:12 How has the coronavirus outbreak affected Cottons and what measures were taken to stay afloat? 31:52 How has the delivery strategy changed due to the outbreak? 34:19 What is it like to work with food delivery platforms? 37:04