Saturday Morning With Jack Tame

Paul Stenhouse: US 911 call centres turn to AI for help, Uncaged works to make fake leather smell like real leather

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Sinopsis

Understaffed 911 call centres are turning to AI to help   911 callers come with some of the most urgent and serious issues, most of the time. But people also, stupidly, call 911 for noise complaints, lost wallets, and more. People see 911 as the way to reach the police.    This means the operators are run off their feet dealing with all sorts of nonsense. Now there's a startup training its AI agents on 911 calls to help triage and get humans on the more important calls. It's being used in around a dozen call centres today.    But can you imagine hearing, "I'm sorry, but I didn't quite understand you... can you say it again... police? Fire? Ambulance?" How do you feel about this one?     Tech is helping make fake leather smell like real leather   The company, Uncaged, says they can create a durable, animal and climate-friendly material that feels and even smells like leather. Hyundai has partnered with the company to test it for its cars and trucks and joins Jaguar Land