Agency Intelligence

How can leaders help shape up their agency culture for heightened success? Dick Gibbs, CRO and VP of Sales at Hartwig Moss Insurance Agency, joins us to share how his own commitment to personal well-being has propelled his leadership abilities and fostered a thriving team culture. With Dick’s impressive background in both company and agency sides of the insurance sector, he offers a unique lens on how agency leaders can set a powerful example for their teams through modeling positive behaviors. We unravel the keys to Hartwig Moss's remarkable growth, doubling revenue over just six years. From harnessing modern technology to sustaining a strong customer service ethos, the agency's success story is one of strategic innovation and relationship-building. Learn how their five-generational legacy in New Orleans has been a cornerstone for success while embracing the challenges of balancing growth and profitability in a competitive market. Topics discussed include: (00:02) Importance of Agency Leaders Modeling Behav